If you are not satisfied with any product or service then you can request for refund. If that company has a refund policy they will definitely pay back your money. Nowadays most companies are willing to refund instead of getting negative reviews from unsatisfied customers.
When to ask for a refund?
- If actual product specifications don’t match with advertisements (or) product descriptions.
- For damaged products
- If you are not satisfied with the product or service
- If the product doesn’t suit you.
- If you find a better product
Required things to apply for a refund?
- Product in good condition
- Bills/ receipts
- Date of purchase
- Reason for refund
- Request letter (or) email.
How do I apply for a refund?
If your purchase a product or service once line then you can contact their customer care to request for refund. Some websites like Amazon and Flipkart will have options to return the purchased goods up to a certain time period.
If your purchase from any store, then you need to visit that paritular store to get a refund.
Different ways to contact the company for a refund?
Here are the different ways by which you can contact the company to get a refund o your money.
- Through Company website
- By making a call
- By sending an email
- Directly at the store
- Use socialmedia platforms
Sample refund letter formats
Sample letter for refund money to customer
To
Company name,
Address.
Sub: Refund request letter.
Dear [company name] team,
I, [your name] purchased [product name] in your store/shop/website on [date], but is defective and not working properly. Therefore I would like to return it and want to get a refund.
I am not interested in any replacement. So kindly repay my amount of ____ Rs.
Please find attached a copy of the payment receipt with this letter.
As a reputed company, hope you consider my request.
Thanking you.
Sincerely,
Your name.
Mobile no.
EXAMPLE:
Email for a refund of money
Sub: Refund request.
Dear Sir/Madam,
My name is [your name] made a purchase of [product name] in your store/shop/website on [date]. I am not satisfied with its features and performance. So I want to return the product.
Here I request you to refund my amount of ___ Rs and kindly find the attached receipt with this email.
I hope you refund my money soon.
Regards,
Your name.
Mobile no.
EXAMPLE:
Sample refund letter for tuition fee
To
The principal,
School/College name,
Address.
Sub: Request for refund of tuition fee.
Respected Sir/Madam,
My name is [your name] made a payment of ___ Rs on [date] to join [course name] in your school/college. But because of some personal reasons, I couldn’t able to join the course.
Therefore I request you to kindly refund my fee amount.
Please find the attached copy of the payment receipt enclosed with this letter.
Thanking you.
Sincerely,
Your name.
Sample letter for refund of money from the bank
To
The branch manager,
Bank name,
Address.
Sub: Request for refund of money.
Dear Sir/Madam,
I am [your name], the account holder of your bank with a/c no. 3214XXXX456 writing this letter regarding the refund of my money.
On [date] at [time] I made a transaction of Rs ____ on [website/shop name] using your bank’s intent banking service.
But the transaction was failed and the amount was deducted from my bank account twice. Therefore I request you to kindly refund my money of _____ Rs.
Kindly find the enclosed bank statement herewith for your verification.
Sincerely,
Your name.
Mobile no.
Request letter for refund of advance payment (Format 1)
To
[Sender details],
Address.
Sub: Refund request for the advance amount.
Dear Sir/Maam,
I , [your name] made an advance payment of ______ Rs towards the purchase of [product/service name]. But unfortunately, I couldn’t able to arrange the remaining money as I am not getting any bank loan.
Therefore I want to cancel my transaction and request you to refund my advance amount.
Please find the attached proof of payment.
Thanking you.
Sincerely,
Your name.
Mobile no.
Advance Payment Refund Request Letter (Format 2)
To
[Sender Details],
Address.
Sub: Advance amount refund request.
Dear Sir/Madam,
My name is [your name] paid an advance amount of___ towards [product/service] on [date]. But till now I haven’t received the product/service, even after __ days since my order/booking.
As I don’t need that product/service anymore, I would like to cancel my purchase and kindly refund my advance amount of ____ Rs.
Please find the attached payment receipt
Thanking you.
Sincerely,
Your name.
Refund letter sample for tuition fee
To
The principal,
School/College name,
Address.
Sub: Application for refund of tuition fee.
Respected Sir/Madam,
My name is [your name] studying [course name] at [college name], writing this letter regarding the refund of my tuition fee.
I have been suffering from Typhoid for the last 15 days therefore I cannot able to attend the semester exams. Therefore I decided to take a gap for this academic year.
Hence I am not attending my semester exams I request you to refund my tuition fee amount of _____ Rs, which will be a great help to me.
I shall be obliged to you in this matter.
Thanking you.
Yours faithfully,
your name.
Tuition fee refund letter from univestiy/college
To
The Principal,
University/College name,
Address.
Sub: Refund request of tuition fee.
Respected Sir/Madam,
I am [your name], got an admission in your college/university to study [course name], and I have paid a tuition fee amount of _____ Rs on [date].
But after attending the second counseling I got admission at [college name] to study [course name]. Keeping in view of my future I would like to join there.
Therefore I request you to kindly refund my tuition fee, which will be very helpful to me.
Please find the fee payment receipt enclosed with this letter.
I hope you consider my request.
Thanking you.
Yours sincerely,
Your name.
Mobile no.
Request letter for refund of down payment
To
[Sender Details],
Address.
Sub: Downpayment refund request.
Dear Sir/Madam,
I am [your name] paid a downpayment of _______ Rs to order/book ________ [product name] on [date] through cash/netbanking/phonepe/cheque. But due to some personal reasons I would like to cancel my order/booking.
Therefore I request you to kindly cancel my order/booking and refund my downpayment amount.
Please let me know if you need any further information.
I hope you will refund me soon.
Thanking you
Sincerely,
Your name.
Letter for a refund of money from the insurance company
To
The branch manager,
Insurance company name,
Address.
Sub: Refund request.
Dear Sir/Madam,
My name is [your name] paid an amount of ________ Rs in the favour of [insured person name] on [date] through net banking/cash/cheque/Phonepe towards [policy name]. But after doing some research I got to know that the policy is not suitable for me.
I know that my policy is not registered yet, so I request you to please cancel my registration and return my amount.
An inappropriate policy doesn’t fulfill my insurance needs, so keeping this in consideration kindly refund my amount.
You can repay me through any of the following modes like cash/net banking/UPI/ cheque mode. Please give me a call on 9456XXX564 for any further information.
Thanking you.
Regards,
Your name.
Request letter for return of mistaken/wrong payment
To
The principal,
School/college name,
Address.
Sub: Request for refund of excess payment.
Dear Sir/Madam,
I am [your name] paid a fee of ______ Rs on [date] towards the admission fee for [course name]. But by mistake, I have paid an excess amount. My actual fee amount is ____ Rs but I have paid ______ Rs.
Therefore I request you to kindly refund my excess amount of _____ Rs either by cash (or) through online mode.
Here is my bank account details:
Full Name:_______________
Bank name: ____________
IFSC code: ____________
(OR)
Pone pe/Googlepay no. _________.
Kindly find a copy of the payment receipt enclosed with this letter.
Thanking you.
Sincerely,
Your name.
Mobile no.
Wrong payment request letter to bank
To
The branch manager,
Bank name,
Address.
Sub: Refund request letter for wrong payment.
Dear Sir/Madam,
My name is [your name], a savings bank account holder of your bank with a/c no. [3245XXXX25]. This letter is regarding the refund request for failed mobile recharge.
While recharging my mobile on [date] at [time] through net banking, the amount was deducted but the transaction was failed. When I tried to recharge for the second time then the transaction was successful, but overall I have paid twice.
Therefore I request you to kindly refund the amount for the failed transaction, here is the reference number of that transaction ____________.
Looking forward to getting a refund.
Thanking you.
Sincerely,
Your name,
Mobile no.
FAQs
What to do if the company won’t refund me?
If a company is not fulfilling their refund policy guidelines then you can contact the consumer forum (or) you can also proceed legally through a lawyer.
In how many days companies will refund?
It depends on the payment mode used using the purchase, in most cases, companies will refund in 3-14 days. In case of direct purchase & return of physical goods in a store, you can get a refund even in one day also.
Can the store refuse a refund?
Yes, depending upon the return policy (or) condition of the returned product companies may refuse to refund.
Is it bad to ask for a refund?
It is not bad, if a product doesn’t fulfill your needs as per their advertisement then you can definitely ask for a refund. Most companies will refund without any issues.
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